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Terms and Conditions

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PRIVACY POLICY | TERMS & CONDITIONS


Midnight Sparks is committed to protect the personal information you provide to us. When you place an order with us, be assured that we will not share, trade, rent, sell or release any of your information to any third party, business or individual. However we may use your contact information to notify you about new products and special promotions instead.

We have implemented security measures to maintain the safety of your personal information when you place an order with us. All supplied sensitive credit card information is transmitted via Secure Socket Layer (SSL) technology. Sensitive information is then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential at all times. Sensitive information will not be stored on our servers once the transaction is completed.

Please note that Midnight Sparks may reviews and updates this Privacy Policy from time to time as needed without notice.

GENERAL PROVISION

You agree to indemnify us harmless from and against any and all losses, damages, claims, demand or liability of any kind or nature whatsoever, including legal expenses, recited to, or arising from the purchase and operation of the Fairy Lights.

Prices displayed on the website are shown in Singapore Dollars SGD$. All payments will have to be made in Singapore Dollars SGD$. Prices are subject to change without notice at any time.

Midnight Sparks has the right to refuse and/or cancel orders resulted from errors appearing on the website. This also applies to orders that have been confirmed with credit card payment charged. If payment has been approved, Midnight Sparks will immediately issue a credit refund to your credit card account as per the amount charged.

All merchandise is sold on a payment first basis and is subject to product availability. Please note that items in your shopping cart are not secure until payment is successfully processed. Your order is only complete when we have dispatched your order. If an order is out of stock, we will advise you via email within 48 hours and offer you an immediate refund.

Midnight Sparks takes 48 hour to despatch all orders from the date of payment. The estimated delivery time may vary from country to country but usually within the stipulated time frame stated under ‘Shipping Policy’. Midnight Sparks is not liable for any delay in the delivery of your order caused by postal service or destination customs inspection and clearance.

Customers outside Singapore may also be liable for any customs and import duty, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the order. Customs vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

In the event that an order is returned back to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated timeframe as indicated by the postal service, customer is charged for a redelivery fee.

Midnight Sparks is not held liable for any direct or indirect damages done by any services provided. All orders are purchased at your own risk. Any damage caused during shipment is the responsibility of the postal service/courier. Midnight Sparks does not assume any responsibility for lost or stolen goods.

Midnight Sparks takes the extra step to ensure every item is inspected for any defects before it is dispatched. In the unlikely event that a defected item was received, please contact us immediately for a replacement. Defective item can only be replaced for the same product, subject to availability. Please note that items that are damaged as a result of wear and tear are not considered defective.

Due to manufacturing processes, please note that the copper wiring maybe be slightly shorter from the stated size in the specification. Please note that this difference cannot be considered as a defect or fault.

At Midnight Sparks we ensure we display the colours of our products as accurately as we can. However due to altered studio lighting, colours portrayed on our website may appear to be slightly different from the product itself. Please also note, colours may also appear differently due to the calibration of computer monitors.